Canon MP620 Review: A Comprehensive Look at Performance and Value

The Canon MP620 is an all-in-one inkjet printer that has garnered attention for its versatile functionality, compact design, and wireless connectivity. Released as part of Canon’s popular Pixma line, it aims to serve home users and small offices needing a device that prints, scans, and copies with ease. In this review, we’ll explore the most common reasons users encounter problems with the Canon MP620, provide a detailed guide to troubleshooting and resolving these issues, and offer an overall assessment of its performance and value.

Why Users Experience Issues with the Canon MP620

Like many all-in-one printers, the Canon MP620 offers a wide array of features in a relatively compact unit. While its promise of high-quality prints, wireless operation, and reliable scanning and copying features is attractive, some users encounter difficulties over time. Understanding the root causes of these problems can help you maximize the printer’s lifespan and performance.

• Wireless connection problems are among the most commonly reported issues. As Wi-Fi standards have evolved, the MP620’s original networking technology may be incompatible with newer routers, causing connectivity drops or setup headaches. Given that a significant draw of the MP620 is its wireless printing capability, this can be frustrating for users who expect seamless integration with modern devices.
• Print quality can degrade over time due to inkjet printhead clogs, use of non-genuine cartridges, or infrequent usage. Since the print nozzles are fine and susceptible to drying, especially if the printer is idle for weeks, users may find streaks, color inaccuracies, or incomplete prints. With third-party or refilled cartridges, recognition problems can also arise, causing error messages or blocked printing.
• Paper jams and feed issues happen occasionally, especially if the wrong paper size is used or the paper is not properly aligned in the tray. The MP620’s rear and front paper trays can accommodate various paper types, but improper loading can trigger frequent jams or double-feeding problems.
• Driver and software compatibility is a concern, especially for users on the latest Windows or macOS versions. As software updates outpace hardware support, Canon’s older drivers may lag behind, causing recognition issues or missing features.

Step-by-Step Guide to Fixing Canon MP620 Issues

Addressing problems with the Canon MP620 is straightforward if you follow a systematic approach. Here’s a detailed guide to resolving the most common user concerns:

1. Troubleshooting Wireless Connection
   • Ensure your Wi-Fi router operates on a 2.4GHz band, as the MP620 does not support 5GHz networks. If upgrading your router, maintain a mixed-band or legacy mode for compatibility.
   • On the printer, navigate to the 'Settings' or 'Setup' menu and choose the Wireless LAN setup. Adjust router encryption settings to WPA or WPA2 (TKIP or AES) if necessary.
   • If the printer still fails to connect, remove any saved wireless settings on the device and re-enter your Wi-Fi credentials. Update the printer’s firmware if possible—this may require temporarily connecting via USB and using Canon’s software utility.
2. Restoring Print Quality
   • Run a nozzle check from the Canon MP620’s maintenance menu. If colors are missing or appear streaky, perform a head cleaning cycle from the printer’s onboard menu or software utility.
   • Use genuine Canon ink cartridges or high-quality replacements to avoid cartridge recognition errors. If a new cartridge is not recognized, reseat it and restart the printer.
   • For persistent clogs, remove the ink cartridges and use a lint-free cloth with distilled water to gently clean the printhead contacts.
3. Clearing Paper Jams and Feed Issues
   • Power off the printer and gently remove the stuck paper from the indicated slot (rear tray or front output area). Never force the sheet out.
   • Ensure rollers are clean and free from dust and debris. Fan and align your stack of paper before loading, and avoid mixing different paper types or weights.
4. Updating Drivers and Software
   • Visit the Canon support website for the latest MP620 drivers compatible with your OS version. If unavailable, consider using the built-in generic drivers for basic printing and scanning.
   • Uninstall all Canon programs and restart your computer before reinstalling the latest versions. Update the Canon PRINT app on mobile devices for improved compatibility.
5. General Maintenance
   • Periodically update firmware (if available), clean the exterior and scanner glass, and use the printer at least once every two weeks to prevent ink from drying in the nozzles.

Conclusion

The Canon MP620 has established itself as a reliable multifunction inkjet printer, especially prized for its inclusion of wireless connectivity and high-quality print output for photos and documents alike. Most user problems arise from wireless setup challenges, printhead clogs, paper handling, and software compatibility with newer operating systems. Fortunately, most of these issues can be resolved by following systematic troubleshooting steps, routine maintenance, and keeping software updated.

For potential buyers, it’s important to note that the Canon MP620 delivers impressive value for everyday printing, copying, and scanning needs—especially if you intend to print high-quality photos. Its ease of use, combined with robust construction, makes it a solid choice in the pre-owned or refurbished market. While it may lack some of the cutting-edge features found in today’s newest models, the MP620 remains a testament to Canon’s focus on dependable, user-oriented design. With proper care and occasional troubleshooting, this all-in-one can still serve as a dependable cornerstone of home or small office productivity.